01Security & Trust overview
AvailGolf is built for private golf club communities. Access to the app is invite-led and tied to a club context, so members and club administrators use the platform within the club they are associated with.
This page provides a high-level overview of the security and privacy measures used by AvailGolf.
It should be read alongside the other Trust Centre information, including the Privacy Policy, GDPR Information and Acceptable Use Policy.
02Access and authentication
AvailGolf uses managed authentication for mobile app and admin portal sign-in.
New app and admin users are created through an invite-led onboarding process. Invite details are checked before an account is created.
During registration, users must accept the current Privacy Policy and Terms & Conditions. AvailGolf records the relevant acceptance details.
Protected platform actions require a signed-in, active user account.
03Club-scoped access controls
AvailGolf uses role-based access controls for members, club administrators and app-owner or super-admin functions.
Access is scoped by club, so users see and manage information according to their role and club context.
Club administrators can manage records for their own club where the platform permits it. Broader app-owner or super-admin access is separated from ordinary member and club-admin access.
Sensitive privacy, security and operational records are not intended for ordinary member access.
04Data protection measures
AvailGolf stores application data using managed cloud services.
Access controls are used to limit access to records and files according to user role, club context and record type.
Profile photo uploads are limited by file type and size. Data export files are generated through controlled backend workflows and made available through time-limited download links.
AvailGolf may keep limited privacy, consent and security records to support account administration, rights requests and platform integrity.
05Privacy and user controls
AvailGolf supports privacy request workflows for data export, account deletion, email rectification and profile photo deletion.
Data exports are generated through backend workflows and can include account profile data, preferences, consent records, notifications, feedback, privacy requests, session participation, messages and reporting records linked to the user.
Export download links are time-limited, and export files are configured to expire after a limited period.
Account deletion is handled through a privacy request and anonymisation workflow. The workflow can remove or anonymise account information and associated files where appropriate. Some operational, moderation, billing or legal records may need to be retained where necessary.
Users can also update supported profile, privacy and preference settings in the app.
06Reporting concerns
AvailGolf includes reporting workflows for member and message concerns.
Users can report another user or a session message for review. AvailGolf may record report details and review actions so that authorised reviewers can assess and update report status.
These reporting tools support platform safety, but they do not replace any responsibilities that clubs may have under their own membership rules or internal processes.
07Contact information
For privacy requests or questions about personal data, contact privacy@availgolf.com.
For support enquiries, contact support@availgolf.com.
For legal notices or legal enquiries, contact legal@availgolf.com.
For general enquiries, contact info@availgolf.com.